SPA etiquette

When will I arrive

Please be at least 10 to 15 minutes ahead of schedule to make the most of your spa experience. As you prepare for the planned treatments, you can enjoy a cup of lovely tea as well as immerse yourself in the cozy atmosphere of the Spa.


Cancellation of rezervations

Our staff are engaged and available to all our clients during scheduled therapy. The spa requires a minimum 12-hour notice if you intend to opt out. We reserve the right to be charged for failure to comply with the above deadline.


Health information.

Information about your health status is extremely important to us.

Please tell your therapist if you are pregnant, have heart disease, diabetes, high blood pressure, trauma, acute pain, cancer, infection, skin disorders, or any other medical issues. If you have any of the conditions listed above, we recommend that you consult your doctor before scheduling any spa and massage treatments.


Massage for children / minors

A parent or guardian must attend the initial coordination of procedures for any client under the age of 18. The parent may attend the room during the massage.


Payment for services

Payment for the service is made at the Spa Reception. We accept cash or credit / debit cards.